r7777's Privacy Policy

01 Introduction and Scope

r7777 places the highest priority on protecting its members' personal information. This Privacy Policy ("Policy") applies to all services on the r7777 platform — the website, mobile application, and any other digital channel through which you interact with us.

In this policy, "you" or "user" refers to any person, registered or unregistered, on the r7777 platform. By using r7777's services, you are considered to have accepted the terms set out in this policy. We recommend reading this policy together with our Terms and Conditions, as both documents define your rights and responsibilities.

Our services are for persons aged 21 or older only. We do not knowingly collect information from minors, and if any such information comes to our attention it is deleted immediately.

02 What Information We Collect

2.1 Information Provided at Registration

We store the information you provide when creating an account on r7777. This includes:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• Preferred currency and language settings
• Any documents required to verify your identity

2.2 Transaction Information

During deposits and withdrawals we record the transaction amount, time, method (bKash, Nagad or Rocket) and transaction reference number. This information is used for financial transaction auditing and dispute resolution.

2.3 Automatically Collected Information

When you use the r7777 platform, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Activity logs (which pages you visited and how long you stayed)
• Cookies and session data (discussed in detail below)

2.4 Information from Communications

When you contact our customer support via live chat or email, the details of that conversation are also stored and used to improve the quality of future service.

03 Purpose of Using Your Information

r7777 uses your information only for specific and legitimate purposes. We do not sell your information to any third party. The main purposes for using your information are:

• Verifying your identity and keeping your account secure
• Processing deposits, withdrawals and other transactions
• Providing customer support via live chat and email
• Managing bonuses, promotions and VIP benefits
• Maintaining platform security and preventing fraud
• Complying with applicable laws and regulations
• Improving service quality and adding new features
• Creating a personalised experience based on your preferences

We will never use your information for any purpose not mentioned in this policy. If your information needs to be used for a new purpose, this policy will be updated and you will be informed.

04 Data Storage and Security

4.1 Security Measures

r7777 uses industry-standard technical measures to keep your information secure. All data is transferred via SSL (Secure Sockets Layer) encryption. Our servers and databases are maintained in a secure environment and multiple layers of security are applied to prevent unauthorised access.

4.2 How Long We Keep Your Information

We store your information for the entire period your account is active. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes and prevent fraud.

4.3 Staff Access

Only authorised r7777 staff may access your personal information, and only when required for their work. All staff are bound by strict confidentiality terms.

05 Sharing Information with Third Parties

r7777 does not sell or rent your personal information. However, in certain situations sharing information may be necessary:

5.1 Payment Processors

To complete deposits and withdrawals, necessary information is shared with mobile banking services such as bKash, Nagad and Rocket. These organisations have their own privacy policies.

5.2 Technology Service Providers

Information may be shared under contract with trusted technology partners for the operation of gaming software, live casino studios and analytics tools. These partners are required to use the information in accordance with our instructions.

5.3 Legal Obligations

Information may be disclosed to authorities when required to comply with a court order or applicable law. In such cases only the minimum necessary information is provided.

06 Cookies and Tracking Technologies

The r7777 platform uses cookies and similar technologies. Cookies are small data files stored in your browser and are used to improve service quality and user convenience.

6.1 Cookies We Use

• Essential cookies: Maintain your login state and security session — the platform cannot function properly without them.
• Functional cookies: Remember your preferences such as language and display settings.
• Analytics cookies: Used to understand which pages are visited most, helping to improve the service.

6.2 Cookie Controls

Most browsers offer options to control cookies. However, disabling essential cookies may affect some platform functionality.

07 Your Rights

As a registered member of r7777, you have the following rights over your personal information:

• Right to access: You have the right to know what information we hold about you.
• Right to correction: You may request that we correct any incorrect or outdated information.
• Right to deletion: In certain circumstances you may request that your information be deleted, though this may not be possible if legal obligations apply.
• Right to object to processing: You have the right to object to your information being used for specific purposes.
• Right to data portability: In certain cases you may request your information in a structured format.

To exercise these rights, contact our customer support team via live chat or email. We generally respond within a reasonable time.

08 Responsible Gaming and Personal Information

r7777 takes responsible gaming seriously. As part of following our Responsible Gaming Guidelines, we may monitor your gaming activity data to identify patterns of problematic behaviour and offer assistance where needed.

If you choose to set a self-exclusion or deposit limit, the information needed to keep that decision in effect is stored. This data is not used for any marketing purpose.

09 International Data Transfers

r7777's services rely on global technology infrastructure. In some cases your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that the standard of data protection remains consistent with the standards described in this policy.

Contracts with third-party service providers include data protection terms to ensure your information is always properly protected.

10 Protection of Children and Minors

r7777's services are strictly for persons aged 21 or older. We do not knowingly collect information from any minor. If a user has opened an account by providing false information about their age and this comes to our attention, that account will be closed immediately and the related information will be deleted.

If parents believe their child has opened an account on the r7777 platform, please contact our customer support.

11 Marketing Communications

If you agree to receive notifications about r7777 promotions, bonus offers or special benefits, we may contact you via your email or mobile number. You may withdraw this consent at any time.

To stop notifications, let us know via live chat in customer support or use the unsubscribe option in any email. Processing this request may take a normal amount of time.

12 Changes to This Policy

r7777 reserves the right to update this privacy policy when necessary. If significant changes are made, a notification will be sent to your registered email address or posted on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.

The latest effective date of this policy is shown at the top of the page. We recommend checking this page regularly. To learn more about r7777, visit our About Us page.

13 Contact and Complaints

If you have any questions or complaints about this privacy policy, please contact us:

•  Live Chat: Direct support available 24/7
•  Email: [email protected]

Our customer support team can assist in both Bengali and English. Privacy-related requests are generally processed within a reasonable time.